Return / Exchange Policy
Exchange Policy
At Desi Regime, we are committed to providing you with the highest quality organic products, ensuring that your experience with us is nothing short of exceptional. Your satisfaction is our top priority, and we stand by our commitment to purity.
Our Promise of Purity:
If for any reason, our products do not meet the highest standards of quality as promised, we offer a 100% Money-Back Guarantee. Simply reach out to us, and we’ll make sure to resolve the issue promptly.
Return & Exchange:
In alignment with the Sunnah of our beloved Prophet (PBUH), we honor your right to returns and exchanges. We believe in offering you a hassle-free experience. If you’re not satisfied with your purchase, we accept returns and exchanges no questions asked.
How to Return or Exchange:
- Contact Us: Please reach out to our customer service team within 7 days of receiving your product.
- Provide Details: Share your order number and a brief description of the issue, so we can process your return or exchange smoothly.
- Return Process: We will guide you through the return process, and once the product is received, a full refund or exchange will be processed according to your preference.
Conditions for Returns & Exchanges:
- The product must be unused and in its original packaging.
- The return or exchange request must be made within 7 days of receiving the product.
- Shipping costs for returns or exchanges may apply, depending on the case.
Note: We aim to provide you with an excellent experience and resolve any issues as swiftly as possible. Your satisfaction is our priority, and we believe in making every step of the process as easy as possible for you.